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The Losses Quickly Add Up : Telecommunications Management
It's documented that a large amount of telecom overspending stems from basic vendor billing errors, so all companies must clearly address bill accuracy as a primary savings objective.

But analysts report that in addition to billing errors, each of the categories below can also add 3%, 5% or more of additional cost to your telecommunications services. For many businesses, the cumulative affects can reach into the millions of dollars annually.

Network inefficiencies due to underutilization or mismatched technologies

Unfavorable contract terms that increase pricing or limit spend flexibility

Manual administrative processes that slow bill payment and increase labor costs

Poor information visibility that reduces planning effectiveness and budgeting

How Does It Happen?
Companies are dynamic. Most are constantly in transition, and frequent changes in shifting personnel, locations and systems can cause confusion and overlooked savings opportunities in managing services efficiently.

Equally, the telecom market is changing. Pricing and services being offered by the carriers are changing constantly, and companies can't always keep pace with their least expensive options.

Getting Help
The carriers are no real help. Their paper bills are horrendous, and their billing CDs aren't much better. Account reps work to keep you as a customer, but that's not the same as working to drive your costs to their absolute minimum. Internal solutions almost always come up short, which is why Aberdeen Group states that…

"…a typical company's lack of highly refined expertise, tools, and methodologies is largely the reason why in-house return on investment for telecom cost management fails to match those of TTCM solutions."

Our domain specialists know their stuff. Their expertise is built upon a solid foundation of serving clients with needs similar to yours. We encourage you to contact us today to find out more about how TelAssess can make telemanagement more efficient within your organization.

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