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TTCM Savings Area: Telecom Auditing
Published In:
Volume 2 Issue 2
Date:
June, 2003

Savings Tips On Phone Cards

In many companies, phone cards are under little or no control. Nobody is sure who has them, what policies govern them, or why they were issued to begin with. It is not unusual to find ex-employees still using employer-provided cards and accounting to still be paying the bills.

A simple way to bring down costs on this telecom expense is to get organized around a plan and then bring all your information up to speed. Here is one way to do it:

  1. Determine a point person or department to be in charge of approving, updating, renewing and canceling phone cards.
  2. Create a list of all the cards you are paying for and verify which cards are required. Cancel any that aren't needed.
  3. Inform your vendor that you will not accept responsibility for bills on any phone cards that are not ordered through the correct channels (see item #1).
  4. Review the capabilities for your cards. Set restrictions where appropriate such as for international calls or billing maximums.
  5. Create and distribute internal policies regarding phone cards. Let the users know they are being watched. This will change behaviors that are costing you money.
  6. Check your pricing. Many phone cards are outrageously expensive in today's market. Going with a different phone card provider can save lots of money.


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