Auditing
is neither easy nor glamorous. It's a detailed, laborious activity that
requires deep expertise with vendor billing, comprehension of network
design, insight into current technologies, and more. TelAssess prides
itself on the diverse backgrounds our team brings, and on the tools and
processes we deploy in support of lowering our client's telecom costs.
Client Source Material Assembly
Using the TelAssess-provided Audit Launch Packet, the client generates information on locations, vendors, accounts, invoices and contracts and delivers it to TelAssess.
Vendor Account Summary
Using materials collected from the client, TelAssess develops a profile of the Client's vendors and accounts, which is reviewed with the client to insure completeness of the audit scope.
Vendor Source Material Assembly
Using the Vendor Account Summary and the client supplied Letter of Agency, TelAssess acquires detailed Customer Service Records (CSRs) and other documents from vendors for each account.
Data Compilation
TelAssess transfers data from the wide-ranging source documents into its proprietary audit management system to create the Master Audit File which details all of the circuits, services, rates, contractual terms and other information required to perform an audit.
Research and Analysis
TelAssess performs a thorough audit of client's telecom services to identify the validity of current pricing, the existing services and other factors that would affect the amount due by client to its vendor(s).
Client Validation
TelAssess provides client with a working list of findings which are carefully reviewed with TelAssess to determine if they are valid issues which require correction.
Credits and Corrections
TelAssess works with vendors to resolve any overpayments, and credits/refunds are issued directly to client. Where a finding involves modification of services, TelAssess provides client with information and support to successfully perform changes.
Audit Reporting
TelAssess provides Client with a full accounting of the audit including the Service Inventory Report (in both printed and electronic form) which documents all of the client's circuits and services, and the Telecom Savings Report which details the individual audit findings.
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