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TeleStraight Technical Basics
TeleStraight is a field-tested application, scaled to handle the real-world needs of large enterprise companies. Built and supported by telecom domain experts, TeleStraight meets and exceeds the most demanding corporate requirements.

Hosting Options
Unlike other telemanagement applications, TelAssess offers a choice of two hosting options. Choose from an ASP format, or host the app behind your firewall on your servers.

Coordinated Implementation
Implementation is usually just 60-90 days from contract signing to "go live". In tandem with our technology partners, we arrange for all of the EDI services, and we work with you to establish your unique business rules. The entire process of bringing this solution online, including hands-on training, is fully managed for rapid deployment.

Highly Configurable

All workflows are configured to match your processes. Users are allowed "role and rule" based access which is defined by their areas of responsibility. The invoice interface is adaptable to presenting billing data for all service types and all vendors.

Ongoing Support and Maintenance
Clients will be assigned a technical and user support team to answer questions and resolve issues throughout the term of the agreement. Ongoing maintenance includes application enhancements, USOC table updates and mapping updates from vendor billing systems.

Solid Architecture
TeleStraight is designed in a 3 layer architecture. Powerful Oracle relational database technology drives the data management. The application is written in 100% pure Java. The web-based interface allows users to access the application from any computer environment.

AP/HR/GL Integration and Interface
In customer-hosted versions, the application can be integrated directly with your existing accounting software to provide direct feeds of data in either direction. In the ASP version, an interface template is designed that allows for uploading data electronically into your AP and GL systems.

Application Security
In customer-hosted versions, a VPN Tunnel is established between the application operations center and the customer hosting location. This supports the movement of invoice data, maintenance and software updates. No other external connections to the application are required.

Data Backups
In customer-hosted versions of the application, all data backups are performed by the customer. In the ASP version, data is backed up daily to insure data safety.

If your enterprise is considering a telemanagement application, and it should be, please allow us to demonstrate to your telecom and finance team the industry-leading capabilities of TeleStraight.

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