TelAssess was brought in to evaluate the best solution to provide data connectivity between the headquarters, regional and field offices for this multi-state company. TelAssess conducted a survey of the client's data traffic and determined that Frame Relay, while appropriate when installed 5 years previously, was no longer the best solution for their needs because increased capacity and flexibility requirements, coupled by the rural nature of their offices, drove their costs to a point of limited return.

The option was presented to migrate to the Public IP network, which allowed our client to leverage existing connectivity to the Internet at many locations. Users enjoyed significantly improved performance at a fraction of the cost for the previous Frame Relay network.

What made this transition possible was the emergence of SSL security protocol. By introducing a Statefull Firewall utilizing the latest in SSL security, the client's data was secure. As an added benefit, this solution eliminated the need to maintain the large modem pool for supporting traveling employees and telecommuters.

This national provider of call center equipment constructed a new headquarters complex to house their growing corporate, engineering and manufacturing operations about 1/2 mile from their leased facility.

As with many facility relocation projects the client was caught in a time trap between when they needed to vacate the old building and when they could occupy the new campus. Realizing the short timeframes, limited staff and expertise, they requested assistance from TelAssess.

Over the course of the following months, we:

	Wrote specifications for, and negotiated pricing for a new PBX, Voice Mail and ACD system.
	Designed the complex EIA-TIA standards-based cabling system for this 80,000 sq ft. facility, which included over 5,000 in-house T1's between the numerous labs.
	Executed an RFP and selection process to select a cabling company to install the cable plant and equipment room build outs, which included several hundred patch and DSX panels and over 100 equipment racks.
	Evaluated network requirements and secured pricing for ISP connectivity, local, and LD service delivered over a SONet ring.

When the LEC missed their promised commitment date to deliver fiber due to an unfinished external ring, Telassess designed and installed a temporary data connection to the old facility using a combination of copper local T1's and a pair of 802.11 wireless bridges with Yagi antennas mounted on the 2 rooftops.

Throughout the construction process TelAssess provided project management and coordination between the various electrical, cabling, LEC and HVAC vendors. Further, we coordinated the move of the various departments on a weekly basis until complete.

This financial institute had outgrown their main PBX and ACD system, and was burdened by the numerous disparate systems required to support their rapidly expanding branch locations.

After performing a situation analysis, and reviewing possible options with the client, the TelAssess engineer handling this project initiated an RFP process which evaluated four platform providers that offered a hybrid TDM/VOIP solution. The client's technical evaluation team selected an NEC 2400 for their main location and NEC 2000 systems for the branch offices.

IP trunking, riding on existing point-to-point T1's, were used to tie these individual systems into a seamless network. This design allowed calls to route between all locations, the ACD, and the centralized Voice Mail system. At the same time, the design eliminated the expense of Intrastate toll charges.

As an added benefit, the integrated capability allowed the highly dynamic employee base to move from between branch locations, keeping their existing extensions and voice mail boxes, and eliminating location-based phone system training.

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