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Your Own Devices: Wireless
CIO Insight

Phone Bill Outsourcing: Call Forwarding
CFO Magazine

Nine Steps to Better Telecom Service
CIO.com Analyst Corner

The Art and Science of Network Consolidation
CIO.com Analyst Corner

Establishing A Telecom Service Management Structure
CIO.com Analyst Corner

Telecom: Opportunity, Frustration
ComputerWorld

Telecom Tops Corporate To-Do Lists
BusinessWeek Online

MPLS -- The Next Big Thing?
ZDNet News

More Telecom Bankruptcies?
ZDNet News

Enterprise Telecom Management
Network World Fusion

Don't Overpay for Telecom Services
ZDNet News

Leverage Telecom Turmoil
CIO.com Analysis Corner

Contract Performance
    Gone Shoppin': Building A Contract Shopping List
    Avoiding Contract Errors of Omission
    A $500,000 Contract Horror Story
    Ambiguous Contract Language Can Cost You Plenty
    The Art of Negotiating A Telecom Contract
    Ten Rules For Winning Telecom RFPs

Network Performance
    E-911, Are You At Risk?
    Will Frame Relay Survive?
    What Is An Optimized Network, Anyway?
    Fiber Redundancy Is Critical
    The Telecom Manager's Nightmare Before Christmas

Automating TeleManagement
    Take the 30-Second TeleManagement Test
    What Is Telecom Outsourcing, Anyway?
    Building YOUR C-Level TeleManagement ROI Case

Telecom Auditing
    Telecom Audits Are Dead. Mostly.
    Apparently Not Dead. Somewhat.
    Audits Just One Piece of Telecom Savings Pie
    Pay Phone Scams Are Costly
    Federal Excise Tax Refunds Possible?
    Case Study: Airline Audit Saves Planeload
    How Far Back Can A Recovery Go?
    Receive the Refund, Not the Runaround
    Phone Card Savings Tips
    Is Toll Fraud In Your Holiday Basket?

Wireless Management
    Case Study: Driving Down Wireless Costs

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