Without proper documentation of your telecom environment, your company is at risk. Personnel transitions can leave your business without the primary information it needs to maintain network stability and performance. In the event of mergers or technology shifts, it becomes much more difficult to make choices about next steps.

Accurate network documentation doesn't just happen, it must be made a priority and worked into your telecom management program. Individual diagrams stashed in a file drawer, or even a spreadsheet stored on somebody's PC won't help the service technician on an emergency call.

Your telecom operations team needs up to date information to efficiently run the network. Equally, your planning staff needs to know exactly what has been installed, and what is in the process of being installed. The implementation team needs to know exactly where they will pick up the existing network to connect the new network extension.

There is no "standard" process for documenting a network, and for the most part it is a rather tedious task. But the process should always begin by answering a few key questions:

	What is the purpose of the documentation effort?
	What will be documented, and to what level of detail?
	Where are the information sources?
	What documentation format should be used?
	How will the information be updated and maintained?

With answers to those questions, your network documentation can be created to serve your needs in the most meaningful way. This could be network-based (connectivity) or facility-based (location) formats. It can include server related information such as IP Address assignment, MAC addresses, server configurations such as wins and DHCP settings, server software, and much more.

Please contact us today to discuss how TelAssess can provide the detailed documentation you need for maximum network performance and lowest total operating cost.

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